What Is Order Management? Why Every Business Needs It

Order management is the systematic process of tracking, organizing, and fulfilling customer orders from the moment they are placed to the time they are delivered. It involves several components, including order entry, inventory management, payment processing, shipping coordination, and post-sale service.

A good order management system ensures that products are delivered to customers quickly and accurately. It also provides businesses with real-time visibility into inventory levels and order statuses. This level of transparency helps prevent stockouts, shipping delays, and billing errors.